Effective Meeting Skills

Meetings often have a bad reputation due to the way it is chaired and managed.  With the advancement of technology, meetings are less conducted and yet face to face meetings are still essential for certain purposes or agenda.  Meetings have great impact in experience sharing and decision making.  This course provides a guide on how meetings can be conducted more effectively as well as to enhance the quality of meeting experience for both the chairman and meeting attendees.

OBJECTIVES

After completing the training, the participants should be able to:

• Types and purpose of meetings
• Basics of organizing and planning for meetings
• Run effective meetings and decision making
• Conduct productive team discussion
• How to chair meeting effectively
• How to use parliamentary procedures in meeting
• Manage conflicts in meetings
• Allocate responsibilities and track results in next meeting
• Plan effective meetings in the future

WHO SHOULD ATTEND

Team Leaders, Supervisors, newly appointed managers and those who wish to enhance their meeting management skills.

PRACTICAL APPLICATION

This course includes extensive use of case studies, debriefing, feedback, games and activities, group discussions, lectures, sharing session, role-play, simulations and group presentations.

COURSE OUTLINE

MODULE 1: Effective Meeting Skills

• Introduction
• Definition
• Why Meeting
• Types of Meetings
• Purpose of Meetings

MODULE 2: Planning Meetings

• Four Ws
• Agenda setting
• Time and Place
• Layouts

MODULE 3: Running Effective Meetings

• Making Quick Decisions
• Productive team discussion
• Motions
• Why Meeting Fail

MODULE 4: Meeting Chairmanship

• Chairing Meetings
• Common Mistakes to Avoid
• Basics of parliamentary procedures
• Handling Conflict

MODULE 5: Improving Meetings

• After the Meeting
• Group Responsibilities
• Matters Arising
• Alternative Options to Meeting

Module 6: Meeting Success

• Keys to Success
• Planning Good Meetings
• Checklist for effective meetings
• Conclusion